Customer Experience

Risk Analysis

We start our journey with the knowledge that each customer has their own risk factors. 

We know that risk factors of a retail store and an industrial facility will be different. 

We also know that companies within the same industry with different locations will surely have specific risks. 

That's why, we take the first and the most important step in producing customer-specific solutions: We analyze risks. 

Need Analysis

We analyze security, technical, reporting and servicing needs and then bring together all requirements of managers. 

We analyze not only security but also efficiency and sustainability areas. 

We guarantee your security with solution packages that are generated specific to the purpose in integration.   

Solution Design

We know that it takes design skills to establish an efficient and integrated system that will cater for all needs. 

For this reason, we select systems and products that can satisfy all needs with our solutions that we call "design". 

Profitability, efficiency and sustainability are the pillars of our selections that are primarily based on the cost structure. 

Product Supply

Closely examine approximately 80 international brands with proven success, and you will see that the junction point is "speed". 

For this reason, we provide products with a speed exceeding the industry average for each project at design stage. 

We are able to dispatch many equipment and device thanks to our strong inventory structure and positively influence the speed of each project. 

Assembly

Utilizing the state-of-the-art technology in the most efficient way, our team of engineers and technicians install and assemble projects that are designed and approved. 

Installation should be very well planned to meet the requirements of the space during assembly stage that covers preparation of the field, technical work and finally implementation. 

We individually assess plants, stores, museums, office buildings or historical artifacts and perform implementation in such a way not to damage their texture while staying loyal to the requirements. 

Commissioning

In this stage, we check systems after assembly and have our technical team test the system to make sure it operates properly. 

In projects such as construction site, where we implement the project from scratch, we always pay special attention to the functionality of the system. 

It is our priority to ensure a smooth transition in case of additional projects or a continuing work flow not to interrupt these operations. 

Training

As the right usage of systems can only be possible by appropriate training, our training department continuously efforts to cater for this need.

Technical Service

Operational Support: 

We make sure that our systems are used with full performance thanks to on-site servicing either full or part-time based on the customer's demand. 

This minimizes the interruption in system by reducing the time needed for intervention and solution. 

We make sure that system is used more efficiently with the supporting training for system operators and prevent possible user errors. 

This service also covers providing a system operator on site either full or part time based on customer's demand. 


System Health Check 

We perform health check continuously so that our systems can serve all year round. 

We check by means of dedicated software whether systems work properly and there is no data loss while equipment fulfill their tasks fully. 

Such software are connected to Securitas Remote Surveillance Center and any system failure is reported to the Remote Surveillance Center as an alarm which notifies service teams for instant response. 


Alarm Monitoring 

We install alarm systems that can detect unauthorized access, theft, burglary, flood, gas leakage or fire that are all detected by detectors rapidly in either residential areas or business places. 

The system mobilizes Securitas Remote Surveillance Center in all emergencies with the panic button that is connected to the system and prevent all possible damages. 

Securitas Remote Surveillance Center can also be integrated to External Alarm Systems that are functional even in case of power cut. 


Reporting 

We report the data generated by our systems and enable businesses to measure their performance and make well informed decisions. 

We develop reports per needs of businesses apart from standard reports and send them to relevant managers to contribute to profitability and efficiency of the business. 

Periodical Maintenance

Periodical maintenance is extremely important for the system to be long lasting. Maintenance services are delivered both in hardware and software. We increase the performance of the system while analyzing the working conditions. We eliminate problems detected by system tests and report all these actions for higher productivity. 

Continuous System Improvement

Our priority is to make our technologies sustainable and improvable. For this reason, we reshape and improve our systems based on the needs of businesses. We embark our journey with the objective to protect the investment which helps us own living systems. 

How Can We Help You?

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